Shipping & Returns Policy
Last Updated: [07/03/2025]

Welcome to JinupinuMarket! We aim to provide a smooth, reliable, and satisfying shopping experience across India. Below is our full shipping and returns policy.

🚚 Shipping Information

📦 Order Processing

• Orders are processed within 1–3 business days (excluding Sundays and public holidays).
• You’ll receive a confirmation email after your order is placed and a shipping notification once it’s dispatched.

🇮🇳 Domestic Shipping (India Only)

• We currently ship to all serviceable pin codes within India.
• International shipping is not available at this time.

📦 Shipping Options

Shipping MethodEstimated Delivery TimeStandard Shipping4–7 business daysExpress Shipping1–3 business days (if available in your area)

Note: Delivery timelines may vary based on location, courier delays, festivals, or natural events.

💸 Cash on Delivery (COD)

• COD is available on select products and pin codes.
• Additional COD charges may apply and will be shown at checkout.
• Please ensure someone is available to collect and pay at the delivery address.

🚫 Failed Delivery & Address Issues

• If an order is returned due to incorrect address or failed delivery attempts:

📦 Delivery Partners

We ship using trusted logistics partners such as:

• Delhivery
• Blue Dart
• DTDC
• India Post
• Ecom Express, and others depending on your location.

You will receive tracking details once your package is dispatched.

🔁 Returns & Refunds

❌ Non-Returnable Items

• Perishable goods
• Personal care items (e.g. cosmetics, hygiene products)
• Sale/clearance items (unless damaged or wrong)

🔄 Return Process

1. Email us at jinupinumarket@gmail.com with:
2. Our team will verify and initiate the return process.
3. Pickup will be arranged, or you may be asked to send it back to our address (based on your location).

📩 Contact Us

For any questions or assistance, feel free to reach out:

📨 Email: jinupinumarket@gmail.com
🏬 Business Name: JinupinuMarket